We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you
The privacy notice is provided in a layered format so you can scroll through the specific areas set out below.
1.What is the purpose of this privacy notice ?
This privacy notice aims to give you information on how we collect and process your personal data through the use of this website, including any data you may provide through this website when you contact us, sign up, or make purchases.
This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notice and is not intended to override them.
Shields Farming Co Ltd is the controller and responsible for your personal data (collectively referred to as Northumbrian Group, “we”, “us” or “our” in this privacy notice. Our contact details are Teviotdale, Hagg Farm, Ellington, Morpeth, Northumberland, NE61 5JW, admin@teviotdalefarm.com, 01670 862661 for all data matters contact Grant on admin@teviotdalefarm.com, or 01670 862661.
Shields Farming Co Ltd is the controller and responsible for this website.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may also allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
2.The personal data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity, for example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature, however, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of the contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods and services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
3.HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
4.HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. most commonly we will use your personal data in the following circumstances
Generally, we do not rely on consent as legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You may have the right to withdraw consent to marketing at any time by contacting us on admin@teviotdalefarm.com, or 01670 862661
We have set out below in a table format, a description of all the ways we plan to use your personal data, with the legal basis we rely on to do so.
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us on 01670 862661, or admin@teviotdalefarm.com if you need details about the specific legal ground.
5.WHO WE SHARE YOUR PERSONAL DATA WITH
We only share any personal data that you provide us with employees and representatives of The Northumbrian Group. We do not share your data with other parties, unless we are legally required to do so. Your contact details will be used for any postal orders.
6.INTERNATIONAL TRANSFERS
Where applicable, you need to confirm if your business intends to transfer the personal data to a recipient in a country outside the EEA or an international organisation, and the existence or absence of a Commission adequacy decision or information about the appropriate or suitable safeguards adduced to secure the data and the means to obtain a copy of them. The ICO website has more information about international transfers.
7.DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidently lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regular of a breach where we are legally required to do so.
8.DATA RETENTION
We will only retain your personal data for a s long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use of disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements
By law we have to keep basic information about our customers including, contact, identity, financial and transaction data for six years after they cease being customers for tax purposes.
In some circumstances you can say ask us to delete your data see your legal rights for further information.
In some circumstances we may anonymise your personal data, so that it can no longer be associated with you, for research or statistical purposes in which case we may use the information indefinitely without further notice to you.
9.YOUR LEGAL RIGHTS
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
If you wish to exercise any of the rights set out above please, contact Grant on admin@teviotdalefarm.com, or 01670 862661
No fee required-with some exceptions
You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure that personal data is not disclosed to any person who has the right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month, occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests, in this case we will notify you and keep you updated.
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